Welcome to Care Plus. By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order or requesting service.
1. General Terms
Care Plus provides medical equipment sales, rental, refill, and home healthcare support services across Bangladesh.
We reserve the right to modify, update, or discontinue any service, product, or pricing at any time without prior notice.
2. Product Information & Disclaimer
- Product images shown on our website or social media are for reference purposes only.
- Actual product appearance, color, or design may vary slightly depending on manufacturer updates or availability.
- While we strive to maintain accurate product details, Care Plus does not guarantee that all descriptions, prices, or specifications are completely error-free.
- We reserve the right to correct any information inaccuracies at any time.
3. Pricing & Availability
- Product prices and rental charges may change without prior notice.
- Availability depends on stock and operational conditions.
- Listing a product does not guarantee immediate availability.
4. Orders & Confirmation
- Orders are confirmed only after verification by our support team.
- Care Plus may cancel or refuse any order due to pricing errors, stock shortages, or operational limitations.
- Customers are encouraged to confirm availability before making payment.
5. Payment Terms
- Payments can be completed through approved payment methods such as cash, bank transfer, or mobile financial services.
- Any applicable transaction or payment gateway fees are the responsibility of the customer.
- Refund processing time may vary depending on payment providers.
6. Delivery & Service Policy
- Delivery timelines depend on location, product availability, and service demand.
- Care Plus aims to provide fast delivery but does not guarantee same-day service unless confirmed.
- Customers must ensure correct delivery information at the time of order.
7. Rental Equipment Conditions
- Rental equipment remains the property of Care Plus.
- Customers must use equipment responsibly and follow provided instructions.
- Damage caused by misuse, negligence, or unauthorized modification may result in additional charges.
8. Warranty & Service Support
- Warranty coverage applies only to products supplied with official warranty terms.
- Valid purchase invoice or receipt is required for warranty claims.
- Customers may be responsible for transportation or service costs related to warranty support.
9. Returns & Refunds
- Returns or replacements are accepted only under approved conditions such as manufacturing defects or service issues.
- Refund eligibility depends on product condition and service agreement terms.
- Transaction or delivery charges may be non-refundable.
10. Limitation of Liability
Care Plus provides medical equipment support services but does not replace professional medical advice or treatment.
Customers should consult licensed healthcare professionals for medical decisions.
Care Plus shall not be liable for:
- Improper equipment usage
- Medical outcomes or treatment decisions
- Third-party manufacturer defects
11. External Links
Our website or social media platforms may contain links to external services. Care Plus is not responsible for the privacy practices or content of third-party websites.
12. Policy Updates
Care Plus reserves the right to revise these Terms & Conditions at any time. Updated versions will be published on our official platforms.
13. Contact Information
Care Plus 📍 Dhaka, Bangladesh
📞 Phone: 01675305077
🌐 Website: careplus.com.bd